Services

Emergency, Maintenance, and Regular Overhaul

With a team of highly skilled professional technicians and a ready stock of genuine spare parts, we provide fast and reliable troubleshooting to minimise downtime.

Our technicians offer on-site and remote support, delivering optimal solutions over the phone or in person. Every service includes a comprehensive technical report with detailed recommendations to enhance performance and reliability.

After-Sales Support

Expert Technical Support + Genuine Spare Parts = Peace of Mind

To ensure optimal equipment performance and reliability, we use only genuine spare parts. PT Multi Cipta Mas and its principals guarantee every spare part ordered.

  • Comprehensive local stock enables rapid dispatch from our warehouses within hours of an order.
  • Convenient service packs and parts kits include all necessary components for maintenance and repairs.
  • Fixed-Cost Preventive Maintenance programs ensure predictable servicing expenses.
  • Factory Compressor Refurbishment extends equipment life and improves efficiency.
  • Component Refurbishment restores parts to peak operational condition.
  • On-Site Commissioning & Training ensures proper installation, operation, and handover.
  • Full Turnkey Installations for seamless system integration.
  • Unrivaled Product & Technical Support for all equipment.
  • Expert Field Service, 24/7, 365 days a year, ensuring continuous operational support.

Our sales advisors are always ready to respond quickly and efficiently. We maintain complete service records for every unit, allowing us to provide instant solutions for any inquiry.

Additionally, our team follows a scheduled maintenance plan based on running hours and daily checks — ensuring peace of mind for our customers' long-term equipment care.

Installation & Commissioning

As the exclusive agent for our products, we provide professional commissioning and installation services by expert engineers, significantly reducing the risk of installation errors and ensuring optimal performance from day one.

Dryer & Chiller Services

We offer comprehensive chiller and dryer services for all types and brands. Our expert technicians, with over 30 years of experience in the refrigeration industry, deliver high-quality maintenance and reliable support. For any business inquiries, please contact us.

Mechanical, Electrical & Plumbing (MEP) Contractor Services

We provide expert mechanical, electrical, and plumbing (MEP) services across Indonesia. Our experienced professionals ensure every MEP installation is executed with precision, safety, and industry-standard compliance. For business inquiries, please contact us.

Workshop

Our workshop specializes in refurbishing valves and other branded spare parts using genuine parts kits and expert technicians. As exclusive agents, we ensure that every refurbishment meets or exceeds industry standards while minimizing downtime during maintenance.

You also receive original guarantees at competitive prices — ensuring both quality and value.